Privacy Policy

Our fundamental objectives are to give a brief introduction to personal data and Amiqa Tech and its users' responsibilities to create a well-functioning and safe Solution and experience; explain why we handle certain kinds of personal information; ensure that you understand what information we gather and what we do with this information; and show you how we work to protect your rights and your integrity.

Our goal with this policy is that you, after having read it, will feel secure that your integrity is respected and that your personal data is treated correctly. Therefore we also work continuously to ensure that our treatment of personal data complies in its entirety with current legislation, especially the General Data Protection Regulation (GDPR).

This Privacy Policy (the "Privacy Notice") outlines the personal data we collect and process in connection with the services accessible at https://www.amiqa.io (the "Solution") and the services provided through the Solution (collectively referred to as "Services").

At Amiqa Tech AB (referred to as "we," "our," or "Amiqa Tech"), we are committed to safeguarding your privacy. By accessing and using our Services, you acknowledge that we collect and process your personal data in accordance with this Privacy Notice.

Who We Are: Amiqa Tech AB, based in Stockholm, Sweden, is the controller responsible for processing your personal data.

Third Parties: This Privacy Notice applies only to our activities, not those of third-party providers, even if we link to their services.

Data We Collect: We collect personal data from you, your organization, third parties, or automatically through your interaction with our Services.

Legal Basis: We process your data to provide our Services, comply with legal obligations, and for legitimate business purposes.

Data Sharing: We share your data with trusted third parties for service provision or when legally required.

Retention: Personal data is kept only for as long as necessary for the purposes outlined in this policy.

Your Rights: You can access, correct, delete, or object to the processing of your data. Contact us at hello@amiqa.io to exercise your rights.

Amiqa Tech AB, located in Stockholm, Sweden, is the data controller responsible for processing your personal data. If we provide links to third-party websites, content, or services, please note that their privacy policies govern how your personal data is collected and processed.

A Data Controller is a legal person or other entity that determines the purpose and means for the processing of personal data. We, Amiqa Tech, are the Data Controller and therefore accountable by applicable legislation, for the processing that occurs with your data, within the scope of our services.

Contact Information: Amiqa Tech AB, Stockholm, Sweden. Email: hello@amiqa.io

Personal Data You Provide: Account Information (name, email, phone number, job title, organization details), Payment Information (billing information, payment details, addresses, and transaction records), and any information provided when you create or manage an account or communicate with us.

Information from Other Users: Information provided by other users affiliated with your organization.

Automatically Collected Data: Device Information (IP address, browser type, device identifiers), Usage Data (pages viewed, access times, navigation paths), and Cookies (data collected through cookies — see Section 11 for details).

Third-Party Sources: Data from payment processors, CRM platforms (e.g., HubSpot), or other software used for our services.

Personal data consists of all information that, directly, or indirectly, together with other information, can be connected to a living person. This includes names, personal ID numbers, email addresses, IP addresses, and phone numbers.

We process your personal data only when we have a valid legal basis to do so, including:

Contractual Necessity (Article 6(1)(b) GDPR): To fulfill our contract with you or your organization.

Legitimate Interests (Article 6(1)(f) GDPR): To improve services, secure the platform, or for internal analytics, provided these interests are not overridden by your rights.

Consent (Article 6(1)(a) GDPR): Where you have given explicit consent, particularly for marketing communications or tracking via cookies.

Legal Obligation (Article 6(1)(c) GDPR): To comply with legal obligations such as financial record-keeping or responding to lawful requests.

We collect and process your personal data for the following purposes:

Service Provision: To manage accounts, facilitate transactions, and enable interactions with the Services.

Communication: Responding to queries, providing notifications, and customer support.

Analytics: To understand how Services are used and improve user experience.

Legal Compliance: To meet legal obligations and respond to lawful requests.

Marketing: Sending newsletters and promotional content (with your consent).

The Customer is not obliged to provide Amiqa Tech with its personal data. However, where the processing is based on the fulfilment of agreements, Amiqa Tech may not be able to fulfil its obligations under a certain agreement in lack thereof.

We may share your personal data with trusted third parties in the following cases:

Service Providers: IT services, cloud hosting, payment processors (e.g., Stripe), CRM providers (e.g., HubSpot).

Legal Obligations: To comply with legal obligations, such as responding to law enforcement or court orders.

Business Transactions: In the event of a merger or acquisition, your data may be transferred as part of the transaction.

We ensure that all third-party partners meet data protection standards and implement Standard Contractual Clauses for data transfers outside the EU.

Your personal data is stored within the European Union (EU). If we transfer data outside the EU (e.g., to service providers like Google Analytics or HubSpot), we will ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or to comply with legal obligations. Examples include:

Account Information: Retained for the duration of your use of our Services and for up to 10 years after termination, if required by law.

Transaction Data: Retained as needed for auditing or legal compliance.

Marketing Data: Retained until you unsubscribe from our communications.

Personal data is stored for up to 12 months after the termination of your primary agreement with us.

We implement physical, technical, and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security audits to prevent unauthorized access or disclosure of data.

However, no IT infrastructure is entirely secure, and we cannot guarantee absolute protection. In the event of a data breach, we will notify you and the relevant authorities in line with GDPR requirements.

We use cookies and similar technologies to collect data on how you interact with our Solution. These include:

Essential Cookies: Necessary for the functioning of the platform.

Analytics Cookies: Used to monitor performance and improve the Services (e.g., via Google Analytics).

Advertising Cookies: Used to deliver personalized ads (e.g., Facebook Pixel, LinkedIn).

You can manage cookie preferences through your browser settings or via our Cookie Management tool.

You have the following rights under data protection laws:

Right of Access: Request access to your personal data.

Right to Rectification: Correct inaccurate or incomplete data.

Right to Erasure: Request the deletion of data in certain circumstances.

Right to Object: Object to data processing, including for marketing purposes.

Right to Restrict Processing: Limit processing in specific situations.

Right to Data Portability: Request the transfer of your data in a machine-readable format.

Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at hello@amiqa.io.

This Privacy Notice may be updated periodically. Any significant changes will be communicated via email or on our platform. Continued use of the Services implies acceptance of any changes.

If you have any questions or concerns about this Privacy Notice or how we process your personal data, you can contact us at:

Amiqa Tech AB, Stockholm, Sweden. Email: hello@amiqa.io